Tech enterprise

Internal knowledge base agent

Client: Engineering organisation

The problem

Cross-department questions interrupted senior engineers constantly. Onboarding was slow because answers lived in Slack, Notion and Jira.

What we shipped

AI agent trained on internal knowledge bases, Slack threads and product documentation. Answers queries, links Jira tickets, and opens handoffs when it does not know.

Outcomes

  • 51% faster onboarding for new developers
  • 3x faster internal support resolution time
  • Cross-department interruptions down 35%
All case studies

Ready to see where agents can take cost out of your business?

Tell us about the process you want to optimise. Vlad personally reviews every brief and replies within one business day.